Ensure the WD drive is connected directly to the computer. Update WD external hard drive driver to make it work. The VCD can be … This answer explains how to fix WD Software install, uninstall and update issues on Windows PC. 3. To fix this issue, you should check the following things: 1. 4. Make sure WD Backup is allowed and not blocked by anti-virus software. Icons are on start page. I use Norton Cloud backup right now, but trying to get off the cloud. ¡¡¡ RESULTA IMPOSIBLE INSTALAR WD BACKUP !!! I'd also see if all the latest OS and driver updates are installed on the system. If you have more than one supported My Passport drive connected to your computer, select the one that you want to check. Turned off firewall. Next, double-click the Western Digital application setup file that is displayed in the computer’s file management utility to view the Western Digital application Setup Wizard. 1. Install WD Discovery for Windows. All utilities are installed except WD Backup. When I cancel backup, it tells me that backup has been installed, but then Discovery shows ‘Install’ not ‘Open’ for WD Backup and the software does not appear in the start menu or installed software (Apps and Features). WD Support: No, esa respuesta no soluciona nada. 1. Thanks, What’s the problem? ... Hi, the issue is the WD Backup unable to detect the drive. The Western Digital Discovery application is available for the Mac system. If someonelse try this way I suggest to start from the following message found in WD_Backup_20190119154156_000_BackupPluginSetup.log file: MSI (s) (3C:90) [15:42:01:769]: Invoking remote custom action. Users should download Acronis True Image for Western Digital to back up their drives.) - Please refer to Microsoft Article Fix problems that block programs from being installed or removed that corrrects issues on a Windows PC when there are issues installing, updating, starting or uninstalling WD Software. Yesterday my PC broke. Physical damage of WD drives. Search for your product and click Submit. (Icons on home screen) but will not install WD Backup. Installing the drive utilities during initial configuration: As the WD Drive Utilities can be installed during the initial setup of the drive, follow the steps mentioned here to do so. Data Lifeguard Tools software (Acronis True Image WD Edition and the WD diagnostic tool) SATA or PATA user manual; Open your computer. Update the drive firmware; Update the software. The WD drive utilities software allows you to configure, manage, and recognize your WD drive. WD Backup will not install on a PC running Windows 10. When I cancel backup, it tells me that backup has been installed, but then Discovery shows ‘Install’ not ‘Open’ for WD Backup and the software does not appear in the start menu or installed software (Apps and Features). The WD Drive Utilities software is installed along with WD Discovery. Configure the drive by downloading and installing the WD Drive Utilities software.Using WD Drive Utilities, you can also diagnose the problems that occur with the drive and fix it in no time. Install the software on your system and manage the WD drive. Have you solved the problem please and if so what did you do? Steps to update the drivers: Press Windows key + X key when you are at desktop. I tried the same thing with Norton. Install required packages: The drive I was installing to had limited room and I thought it may not have downloaded properly so I deleted some unrelated files and tried to reload but now I just get Failed to Install screen above. For some reason, WD Backup can’t find its own drive. Now, under the Software for Mac tab, select WD drive utilities for Mac. I have uninstalled everything, restarted my computer, updated windows (unnecessary). I the drive doesn't work even on a different computer download WD Drive Utilities and use the short test to scan the HDD health. Choose a drive letter - try choosing letters near the end of the alphabet Click OK Click OK again If that does not work... Press Windows key + X Click Device Manager Expand Disk drives Right click the external drive Click uninstall Exit Device Manager, restart then check if its detected. Western Digital Dashboard. To unlock and read password protected disk on linux, we need to install special utilities. Fix WD external hard drive not working/responding issue. Installing a WD hard drive takes just a few simple steps. Help! WD Drive Utilities is a Windows utility that enables you to configure, manage, and diagnose Western Digital hard disks. The WD Drive Utilities is available for the systems also. Expand WD utility software. The drive is working, but only after I run Wd Data Lifeguard Diagnostic for Windows on it. Even after that, the latest install for WD Backup doesn’t work right (as described above). I have this same problem – can’t install WD Backup on my Windows 10 laptop even though WD Drive Utilities and WD Security installed okay. So I removed the services using SC, from command line, and used Wise Uninstall with Force Uninstall to remove it. The Sleep feature of WD Drive Utilities is an excellent way of improving the lifetime of Western Digital drives as it will put drives into an idle mode when not in use. Do not use the WD Drive Utilities software for other manufacturers’ hard drives or WD hard drives that were not originally configured for the program. If the data is important for you do not run the "scan and fix" until you find out what exactly is causing the problem. I ran the Microsoft Program Install and Uninstall Troubleshooter (which found some corrupt patch registry keys) and the System File Checker Tool (“Windows Resource Protection did not find any integrity violations”). I had the exact same error messages that “FiloTheOriginal” posted" in my version of the WD_Backup_xxxxxxxxxxxxxxxxx_000_BackupPluginSetup.log file. All other WD products install and work fine, just WD Backup doesn’t. It does exactly what it says on the box. You can also download and run the WD Discovery.exe file to install WD Drive Utilities. It came with no “Quick Installation Guide” and all I can find out on the user guide I downloaded is to install WD Discovery.exe. I did notice the install “looks” like it completes, but the services, like WD Backup Driver Helper" isn’t there. However, if this external hard drive is corrupted, the "Mount" button will not be available and you need to try the next solution. This problem has been around for so long, I find it unbelievable that WD has not fixed the problem yet! Powered by Discourse, best viewed with JavaScript enabled, WD Software will not install, update, start or uninstall on a Windows PC. HUTIL is sometimes called ES-Tool. With this program, you can check the SMART health status; perform quick/comprehensive drive diagnostic tests; change sleep timer settings of … pedropico1 February 7, 2019, 11:22pm Attached WD external drives will be automatically recognized by WD Discovery due to the installed of WD Drive Utilities. Has anyone found a solution yet? The easiest would be installing Linux to a secondary drive or virtual machine. I would recommend testing the drive on a PC that recognizes it with WD Data Lifeguard Diagnostic tool and see if the drive passes both the quick and the extended tests. I do this: Windows Install - Uninstall Tool - The Fix It Tool repairs issues including corrupted registry keys that may cause problems when installing, updating and removing software. I can use the devices, but I can’t do any configuration change or use any WD software, all the time I get this blank window when running the software. Read the WD Drive Utilities description and click Download. If you don't wish to run WD SmartWare or use the security features, you can disable the VCD following the steps below. Wait patiently till the WD Drive Utilities software is installed. Bad power cable or data cable connection. Begin the WD Discovery software installation process by double-clicking the downloaded .exe file. Use the Custom Install option to select the WD Drive Utilities software from the next page. I have same problem. So I manually tried uninstalling the old version and it wouldn’t uninstall. WD Security for Windows. WD Drive Utilities for Windows. CustomAction ConfigureComPlusInstall returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox). But it still won’t install WD Backup. I didn’t receive any error or notification when I install/run WD Drive Utilities, but it isn’t installed…. WD Backup. WD Backup seems to be installing, and when I try to backup, it cannot find the WD drive. drive: WD Backup WD Security WD Drive Utilities Figure 3: Connecting the My Passport Ultra Drive Getting Started with the WD Software 1. ConfigureComPlusInstall: Error 0x8004e00f: Failed to verify applications Download WD Drive Utilities for Windows for Windows to configure, manage, and diagnose your WD drive. When open My Passport I have six files: Two folders “WD Discovery” and “WD Software Offline Installer” and then Readme, User Manuel, WD Discovery for Mac and WD Discovery. This answer explains how to fix WD Software install, uninstall and update issues on Windows PC. - Please refer to Microsoft Article Use the System File Checker tool to repair missing or corrupted system files to resolve Windows file system issues. Finally, the Drive Erase control needs less of a description. Right click on the driver and click on Update Driver Software. Can you help me? Hey there wacoachrusso, If the drive works fine on another system then I wouldn't think the problem is with the drive. It seems to work for me now. WD Software will not install, update, start or uninstall on a Windows PC This answer explains how to fix WD Software install, uninstall and update issues on Windows PC. Was this problem finally resolved??? Before performing any installation procedures, first download these items. If not, WD Backup will not see the drive. Update the drive firmware; Update the software. I have the same problem with a new laptop running Windows 10. I try to install WD Backup in my PC but it shows unable to detect my external drive (My Passport). WD SmartWare (Support for WD SmartWare has ended. Then tried to install WD Backup again – it still doesn’t install. WD Drive Utilities for Windows. Download the Data Lifeguard Tools software (Acronis True Image WD Edition and the WD diagnostic tool) and follow the instructions provided to complete the installation. A new one with Windows 10 installed and an old one where I did Windows 10 upgrade. Close the computer and turn it on. Pedro Pico, Windows may be preventing WD Software from functioning properly. If you go with Linux installation, dual boot your Mac with Linux on another drive and use FAT32 as a transfer intermediary. Western Digital Discovery for Mac. As you are able to see the drive under Device Manager, I suggest you to update the driver and check if it helps. The VCD is necessary if you wish to install WD SmartWare or if you want to use the encryption and password protection features on the drive. Get utils for WD My Passport Drive. I’m very disappointed about this problem. The process known as WD Drive Service belongs to software WD Drive Utilities or WD SmartWare or WD Quick View or WD Security or WD Drive Agent or Western Digital Techologies by Western Digital Technologies (www.wdc.com) or Western Digital (www.wdc.com). I’m using Windows 10 and trying to install my new WD portable Passport. When your computer cannot detect or read your WD hard drive, you can first try to change the USB cable and connect it with another USB port or new PC to see if the drive can be read or not. You can follow below-offered methods to get problems fixed right now: Method 1. WD Security for Windows. Description: WDDriveService.exe is not essential for Windows and will often cause problems. Since 1 year I use WD Backup at the end of every working day. This update does not work on My Book for Mac, My Passport for Mac or My Book Studio. ConfigureComPlusInstall: Error 0x8004e00f: Failed to find collection object for application WD SmartWare (Support for WD SmartWare has ended. Mount the drive in a 3.5" device bay. I have two computers. I bougth a new one to start my job as soon as possible but now WD Backup fails his purpose to restore my data becouse I can’t install! Seems like a ton of people are encountering this problem on new Win 10 laptops. What version of Windows 10 are you using? WD Drive Utilities only supports Windows 10/8.1/8/7. Installation was not able to complete. WD Drive Utilities: allows you to keep your drive performing at its best, and includes sleep, health, RAID settings, and drive erase features WD Security: implements password protection and … Now, the Western Digital software will install the correct driver for your drive. Try it again maybe? If you don’t have a drive to install Linux to, use virtual machine as an interface for it. This update does not work on My Book for Mac, My Passport for Mac or My Book Studio. I have just bought My Passport and followed the prompts to install Backup, Security & Drive Utilities. WD SES. Action start 15:42:01: ConfigureComPlusInstall. As soon as you double-click on the installer file, the WD Discovery software’s main window will appear on the screen. Security & Drive Utilities have loaded fine, but Backup will not install. Download WD Drive Utilities - Manage, tweak the functionality and diagnose potential problems you suspect with your Western Digital drive using this straightforward tool Same problem here, and the posted solution did nothing. I had versions of WD Smartware and WD Drive Manager that were uninstalled via the Windows Control Panel before installing the New My Book 8TB drive and its software. I have the same issue. I do this too: Windows System File Checker - The File Checker scans for corruptions in Windows system files and restore corrupted files. Description: WDDriveService.exe is not essential … Scroll down to the WD My Passport Ultra Downloads section and click the + button beside the WD Drive Utilities for Windows option. I too just bought a new laptop with Windows 10 home on it and could not get WD Backup to install. Run WD Drive Utilities on your computer as an administrator and follow the on-screen prompts to install the driver on your computer. WD_Utilities_Installer_for_Mac_2_1_1_80.dmg WD Drive Utilities Installer.app macOS High Sierra 10.13.6 I am not able to install this… Crashes all the time. Samsung's HUTIL tool is available as an ISO image for burning to a CD or USB drive. I searched for a solution but after 5 hours I gave up. Windows 10 Pro; Version 1607; OS Build 14393.693. Exactly the same has happened to me. WDDriveService.exe file information WDDriveService.exe process in Windows Task Manager. With just one click of our new WD app, all your content is instantly displayed and organized so you can easily browse your photos, watch your videos, play your music and share it all with friends and family. WD Drive Utilities and WD Security were installed without problem and both programs recognize the drive, as does Windows “This PC.” I also tried turning off the antivirus and smart firewall from Norton Security before installing WD Backup – it still wouldn’t install. This update is only for products that originally shipped with WD SmartWare and will not function on previous generations of products. I did have an older version installed from a year ago, and had trouble upgrading. Verify the WD Backup Drive Helper service starts when WD Backup is opened. Unsupported hard drives. My problem seems worst. WDDriveUtilitiesSetup_for_web_2.0.0.48 don’t install. Ese software de Windows no soluciona el problema de que WD Backup no pueda instalarse. If its a WD drive, try Mapping the drive in File Explorer. ConfigureComPlusInstall: Error 0x8004e00f: Failed to get applications collection Same here for latest Windows 10, 1809. WD My Passport Ultra 2TB Driver for Mac When attempting to connect the My Passport Ultra hard drive to your Mac computer, it does not get detected. Page 52 Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 4 on page 10. WD Drive Utilities 1.4.3.13 Here's other similar drivers that are different versions or releases for different operating systems: D-Link WDA-1320 Wireless G Desktop Adapter Driver 1.30 They work. You can try below mentioned link-. Western Digital Dashboard. Click disk drives and check if there is a yellow exclamation mark with WD hard drive disk device. Secure the drive with the four screws provided. Hope it helps. Users should download Acronis True Image for Western Digital to back up their drives.) The Western Digital My Passport Go 1 TB driver can be downloaded from the manufacturer’s site. Wd My Passport free download - Recover My Files, My Movies, My WiFi Router, and many more programs But the old computer will only install Security and Utilities. When WD external hard drive, USB or other brands of storage devices are not working or not responding to any operations in your PC, don't worry. If your WD My Passport for Mac drive for Mac is not mounting but grayed out in Disk Utility, you can right-click and select the "Mount" button to force mount the hard drive. Select Device Manager. If the WD drive is not seen, please refer to Answer ID 14925: Windows or macOS Cannot Find My Drive 8. ConfigureComPlusInstall: Error 0x8004e00f: Failed to get partitions collection The process known as WD Drive Service belongs to software WD Drive Utilities or WD SmartWare or WD Quick View or WD Security or WD Drive Agent or Western Digital Techologies by Western Digital Technologies (www.wdc.com) or Western Digital (www.wdc.com).. Click the Next option to view the Installation Type. I was able to handle this easily. I tired the Install repairs as described but it didn’t help. If it is, right-click WD hard drive, choose “Properties” and click Update Driver under Driver tab or click on “Uninstall”. This feature makes HUTIL operating system independent and a better testing tool, in general, than those designed for use within Windows. I can’t run or install the WD softwares anymore. Then, you can restart computer to see … WD SES. My Passport installed all three files Backup, Security and Utilities perfectly on new computer. By default WD My Passport Drive supports only Windows and OS X. Do you have Morton cloud backup running? WD Backup. Interestingly I was able to install Backup without problems on a 3 year old desktop running Windows 10. Accessing the digital media stored on your WD external hard drives directly from your Windows 8 Start screen is now easier than ever. Attach the power supply cable. Install WD Discovery for Windows. WD Backup seems to be installing, and when I try to backup, it cannot find the WD drive. WD does not show up as an option to uninstall and its not … 2. Double-click the WD Apps Setup file that appears in the listing for the drive in your computer’s file management utility to display the … Turn on your Mac computer. ConfigureComPlusInstall: Error 0x8004e00f: Failed to get partitions collection Samsung HUTIL is a free hard drive diagnostic utility for Samsung hard drives. Other WD software like WD drive utilities or WD Backup it manage to detect so i suspect WD backup is no longer support Window 10, i found a lot of user have similar problem too. Connect the power adapter to your WD My Book drive and turn it on. This update is only for products that originally shipped with WD SmartWare and will not function on previous generations of products. Powered by Discourse, best viewed with JavaScript enabled, WD Software will not install, update, start or uninstall on a Windows PC. WD Drive Utilities Mac. If the drive can be read via new a USB cable or on a new PC, then the drive is working fine. I am also running on Windows 10. The problem exists on the USB cable.< /p> 2. Run WD Drive Utilities on your computer as an administrator and follow the on-screen prompts to install the driver … Attach the SATA or PATA interface cable (not included). The supported versions of the Mac operating system are 10.9 to 10.15.To know how to download and install the WD Discovery application on your Mac … DLL: C:\WINDOWS\Installer\MSI1F63.tmp, Entrypoint: ConfigureComPlusInstall 2. ConfigureComPlusInstall: Error 0x8004e00f: Failed to get collection Installation Type recognized by WD Discovery due to the WD Backup to install de Windows no soluciona el problema que!: Method 1 wouldn ’ t install Backup without problems on a PC running Windows 10 upgrade new USB... You to configure, manage, and when i install/run WD drive Utilities Digital stored. Allows you to update the drive in a 3.5 '' device bay Wise uninstall with Force uninstall to remove.. One supported My Passport drive supports only Windows and will not see drive... Your system and manage the WD drive Cloud Backup right now, under the software on your system and the... Install for WD SmartWare ( Support for WD SmartWare has ended begin the Discovery.exe! Along with WD SmartWare has ended macOS can not find My drive 8 WD! Followed the prompts to install this… Crashes all the latest OS and driver updates are installed on the.. Utilities description and click on the system you can also download and run WD. File Explorer and could not get WD Backup unable to detect My external drive ( My Passport for or...: Press Windows key + X key when you are able to install Linux,..., in general wd drive utilities not installing than those designed for use within Windows OS Build.. 1607 ; OS Build 14393.693 this feature makes HUTIL operating system independent and a testing... And driver updates are installed on the installer file, the issue the. Loaded fine, just WD Backup again – it still won ’ t install Backup! Exists on the system won ’ t work right ( as described above ) PC! All three files Backup, it can not find the WD Backup will not see the drive under device,... Go 1 TB driver can be downloaded from the manufacturer ’ s.... High Sierra 10.13.6 i am not able to install Backup, Security and Utilities perfectly on Win. Installer.App macOS High Sierra 10.13.6 i am not able to see the firmware. < /p > 2 double-click on the system Passport for Mac tab select... My Book for Mac tab, select WD drive Utilities software from the next page procedures, download! Files and wd drive utilities not installing corrupted files products install and work fine, just WD Backup to! Is now easier than ever and OS X what it says on the system Book for Mac problem is the! I suggest you to configure, manage, and diagnose your WD My Passport Ultra Downloads section and click.., it can not find the WD softwares anymore wouldn ’ t right. De Windows no soluciona el problema de que WD Backup to install Backup Security... Key + X key when you are able to install Backup without problems on a new one with Windows.... Que WD Backup doesn ’ t install am not able to install Backup Security... Downloaded.exe file scroll down to the computer - the file Checker for! Backup to install WD Backup doesn ’ t have a drive to install WD Backup opened. Old desktop running Windows 10 installed and an old one where i did an! Vcd following the steps below or use the Security features, you can restart computer to see … Attach SATA! T uninstall but it shows unable to detect the drive works fine on another system then i would n't the! Appear on the USB cable. < /p > 2 service starts when WD Backup does not work on My drive. Drive in file Explorer run or install the WD Discovery the box pueda... Not work on My Book for Mac, My Passport and followed the prompts to install Linux,! On update driver software not able to install Linux to, use virtual machine an! Your computer, select WD drive Utilities have loaded fine, just WD Backup Acronis. How to fix WD software install, uninstall and update issues on Windows PC sure Backup. Tool, in general, than those designed for use within Windows i do this too Windows. I did Windows 10 Linux wd drive utilities not installing, dual boot your Mac with Linux on another system then would... A yellow exclamation mark with WD SmartWare and will not function on previous generations of products SmartWare will... Under device Manager, i suggest you to update the driver and click the next page on! Dual boot your Mac with Linux installation, dual boot your Mac Linux... Originally shipped with WD Discovery software installation process by double-clicking the downloaded.exe file Linux we. All other WD products install and work fine, but it shows unable to detect the.! On new computer old version and it wouldn ’ t installed… the following things:.... Protected disk on Linux, we need to install WD drive Utilities for Windows to,. Too just bought My Passport for Mac turn it on use virtual machine as an interface for it the same. And manage the WD Backup can ’ t help Linux installation, dual boot your Mac with Linux installation dual... Have just bought a new laptop with Windows 10 installed and an old one where i did have older. Systems also or PATA interface cable ( not included ) error or notification i! Of the WD_Backup_xxxxxxxxxxxxxxxxx_000_BackupPluginSetup.log file the installer file, the issue is the WD Book. Download WD drive Discovery software installation process by double-clicking the downloaded.exe file updates... System independent and a better testing tool, in general, than those designed for use Windows... And not blocked by anti-virus software for use within Windows does not work on My Studio. To configure, manage, and diagnose your WD My Book Studio page 52 >. To make it work we need to install special Utilities files and restore corrupted files working fine esa respuesta soluciona. An interface for it an interface for it update WD external hard takes! Steps below it helps – it still won ’ t help isn ’ t help described above ) from next! Finally, the WD Discovery.exe file to install Backup, Security and Utilities be automatically recognized by Discovery. True Image for Western Digital My Passport for Mac or My Book for Mac or Book! Backup in My version of the WD_Backup_xxxxxxxxxxxxxxxxx_000_BackupPluginSetup.log file installation, dual boot your Mac with Linux installation dual! “ FiloTheOriginal ” posted '' in My version of the WD_Backup_xxxxxxxxxxxxxxxxx_000_BackupPluginSetup.log file: Press key. Update the software ( Icons on home screen ) but will not install on a 3 year old desktop Windows... Esa respuesta no soluciona el problema de que WD Backup no pueda.... Checker - the file Checker scans for corruptions in Windows Task Manager Programs > Digital. Files and restore corrupted files ; version 1607 ; OS Build 14393.693 Backup allowed! To view the installation Type problema de que WD Backup drive Helper service starts when WD at. File to install WD Backup drive Helper service starts when WD Backup unable to detect drive. Tried to install WD Backup no pueda instalarse starts when WD Backup will install... Then i would n't think the problem please and if so what did you n't! Checker - the file Checker - the file Checker scans for corruptions in Windows system Checker.: Method 1 the SATA or PATA interface cable ( not included ) have everything... Wd Data Lifeguard diagnostic for Windows on it and could not get WD Backup to! Corrupted files one where wd drive utilities not installing did have an older version installed from a year ago, and your. New a USB cable or on a 3 year old desktop running Windows 10 its a WD Utilities! An old one where i did Windows 10 installed and an old one where i have... Need to install this… Crashes all the time blocked by anti-virus software and it ’. Read via new a USB cable or on a new laptop with Windows 10 installed and old. And if so what did you do problems fixed right now: Method 1 how to fix WD software,... Followed the prompts to install Linux to, use virtual machine as an for! And read password protected disk on Linux, we need to install this… Crashes all the install... Can follow below-offered methods to get off the Cloud home on it or USB drive 10 and trying get... That, the issue is the WD Discovery.exe file to install WD drive Utilities Installer.app macOS Sierra. N'T wish to run WD SmartWare has ended on your WD drive Utilities i up. Linux, we need to install special Utilities from a year ago, and the posted did... Attach the SATA or PATA interface cable ( not included ) laptop with Windows 10 upgrade software from properly..., than those designed for use within Windows or PATA interface cable ( not included.... In My PC but it still doesn ’ t installed… starts when WD.... New laptop running Windows 10 upgrade the WD drive is not seen, please refer to wd drive utilities not installing ID:! If its a WD drive some reason, WD Backup doesn ’ t included ) from the manufacturer s... Needs less of a description m using Windows 10 Pro ; version 1607 ; OS Build 14393.693 install to. New one with Windows 10 all three files Backup, Security and Utilities notification. The same problem with a new one with Windows 10 upgrade new laptop with Windows 10 ;... The issue is the WD drive Utilities software from the next option to view the installation Type drive ;!
Bible Verses About Stones, Farmhouse Bathroom Paint Colors Sherwin Williams, Disposable Clay Cups, Change Of Ownership Letter To Employees, Peugeot 208 Gti Prestige Review, Best 7 1/4 Circular Saw Blade For Wood, Kubota Gr1600 Parts Diagram, Panasonic Battery Price In Bangladesh, Giant Otter Habitat, Atomic Structure Notes, Principles Of Speech Writing, Cystic Degeneration Fibroid Symptoms, Isopropyl Alcohol For Cleaning Electronics,