© 2021 iFixit — Licensed under Creative Commons — Privacy — On macOS Dock, select Finder. I tried it in my friends windows computer and it did not show up … If that doesn't work, it's probably time to call WD and get a RMA if the drive is still in warranty. WD My Passport Ultra will not show up on Mac or PC. My Western Digital My Passport is not being detected. It’s not even showing up in Disk Management. But many users reported that their PC cannot recognize the WD My Passport Ultra. If your WD My Passport for Mac drive for Mac is not mounting but grayed out in Disk Utility, you can right-click and select the "Mount" button to force mount the hard drive. "My 1TB WD external hard drive is not working on my Windows 10 PC and I can do nothing to the drive since it fails to show up in This PC. He ejected the disk–unplugged the drive and gave it to me to transfer some files onto. On the next screen of Disk Utility you will be able … If you want to use the drive with a Windows computer, see Reformatting the Drive and Troubleshooting. Select the WD My Passport for Mac. I was not actively reading or writing to the external hard drive, but it did have a list of directories open (no individual photo files, but just the directory names). In macOS / OS X Platform. Open Disk Utility and check the left panel to see if the WD My Passport external drive appears there. I also downloaded WD Drive Utilities, and the drive itself is recognized, but it says “no volumes.”. Install WD Discovery for Mac. • It also show up in my system report/hardware/USB, From the desktop go under Finder to Preferences > General and check the box that says, tcagle53 One quick fix to solve WD My Passport Ultra not detected error is to try another USB cable to connect your WD drive with computer. 10. Method 2. I have to connect it through a "bizarre way" to make it show up in explorer.I realizes there were threads related to the same issue, but it's not what I am looking for. WD External Drives. You can try unplugging it and plugging it back in several times to see if you can't get it going again. The battery ran out. However, if this external hard drive is corrupted, the "Mount" button will not be available and you need to try the next solution. When You’re Finished Using Your My Passport Drive. Fix Corrupted File System/Bad Sector That Makes WD Not Showing Up. WD Passport drives are warranted for 3 years. It’s popular to use WD(Western Digital) products for storing the huge amount of your files such as music, videos, photos,etc. ... YouTube Video Showing The Format Of WD My Passport For Mac. WD Drive Utilities for Mac. Fix: WD My Passport Ultra not detected If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. You can set it to run automatically to your schedule. Its modern metal design complements your Mac, and out of the box, it’s formatted for macOS and Time Machine compatibility. How it broke: The WD Passport Ultra was plugged into my MacBook on battery. Your My Passport Ultra for Mac drive is formatted as a single HSF+J partition for compatibility with macOS X operating systems. I don't have a drive like yours so you will have to research how the drive was originally partitioned to be able to tell if something has changed. It’s formatted for both Mac and PC use. However, I can’t get the iPad to connect successfully to a WD My Passport or to a WD … Oct 29, 2019 WesternDigital My Passport lights up, but not detected on PC Solved/Closed dianasanjose. Disconnect a USB cable and reconnect it. My Passport; My Cloud Home; My Cloud; My Book; Internal Drives / SSDs; ... Acronis True Image for Western Digital to back up their drives.) My 1TB WD Passport HD is nor showing up on 'My Computer' WD my Passport not showing up in my computer and in disk managemant.but getting listed in device manager WD Passport doesn 't show up in My. Check if the WD Easystore hard drive not showing up on Mac problem has been resolved. But a month a ago I changed the file format so it would open on my mac and it opened for about a week and then now it won't recognize it but I can hear it. No drive letter name is shown. This short video should show how i fixed the beeping problem of my WD My Passport Ultra. WD External Drives. Equipped with USB-C™ technology, the My Passport™ Ultra for Mac portable drive offers an easy way to expand your storage. It no longer shows that its even connected to my laptop. It doesn't show up in My computer, Device Manage or Disk Management. If you are still unable to detect it, follow the next steps. Open Disk Management in … Login into your Mac; Just turn on your Mac and when it boots up, plug in your My Passport drive to your WD. I've changed the USB port but it still not working. Any recommendations for data recovery software? With WD Discovery™ software, you can also work across both Mac and PC. If you can see the drive in Disk Utility, please check the volume on the disk. I bought a 5TB black WD My Passport Ultra and it doesn’t appear on my Mac. I’ve had this external hard drive for about 2 years now. If it was already set up so that the external drive would appear on the desktop then continue to follow the steps below. Reinstall USB Controller. I have never used my wd my passport ultra before and it will not show up on my mac. External Drives for Mac. Thankfully, MS-DOS FAT32 and ex-FAT formats have survived to date, and these are the file system to make your WD My Passport work with a Mac and a Windows PC simultaneously. I’ve attached a screenshot of what it looks like. I’ve replaced the cable (no difference) and also run the disk utility on it. So here I am.. My WD Passport Ultra 2TB external hard drive is not showing up in explorer when I plug it into the USB port in a "normal way". Find low everyday prices and buy online for delivery or in-store pick-up… A Universal Serial Bus (USB) Controller is a chip or device that enables the … Most of the time Disk Utility doesn’t even read the drive. 1. The information you'll find here touches on formatting and reformatting WD's My Passport for your Mac. If needed, replace the USB cable with a new one and establish a connection between the drive and the Mac computer. The hard drive will work as a plug-n-play hard drive on the MAC computer. If needed, replace the USB cable with a new one and establish a connection between the drive and the Mac computer. Unable to see the data files in WD drive when it detected. The drive works fine on my other computer. External Disk Selected. Give Your WD My Passport External Drive a Name. In the next section, you will get the solutions that will help you to solve WD My Passport not showing up Windows 10. Go to Disk Utility and identify if your WD My Passport is listed on the left-hand side of the interface. From the desktop go under Finder to Preferences > General and check the box that says External Disks - WD My Passport Ultra 1TB A: Answer Hi Matt The WD My Passport Ultra for Mac comes pre-formatted for MAC OS. I am having WD My passport Ultra (1tb) and its not recognized in any USB 3.0 ports, after initial one time! Windows 10 doesn't recognize WD My Passport drive as it was migrated on 22.5.2018 The drive is not shown on my computer. 3. And your WD My Passport is ready for your Mac to use. Accessibility. I don't know what reasons have made the drive not responding, and neither I know any solutions. However, it’s highly unlikely that pointer #2 will help you get your WD My Passport mounted on Mac if the disk has some cryptic issues. Why WD My passport Ultra Not Showing Up Mac? If you’re only going to use the external hard drive with Macs or … You can do that by going to spotlight search at the top of your Mac desktop window. Product Firmware Product * If your product is not listed above, please visit the product page. Everybody knows that the most important thing is to restore all lost data when a WD My Passport drive is not recognized on Mac, but many people still like to know the reasons why an external hard drive stops working on Mac. tinywonder. On top of that, it's fairly safe to say that WD My Passport is a more popular external hard drive, based on its 10,000+ reviews. Solution 1: Try a different USB cable. @spikejj. If not, the drive might be damaged. Then, try connecting the drive to a different USB port and if it cannot be detected in that port. On top of that, it's fairly safe to say that WD My Passport Ultra 500GB is a more popular external hard drive, based on its 200+ reviews. The only way to get the device recognized is to reboot the computer with it connected, enter BIOS (and do nothing), and reboot again. Click Done when the reparation finishes. WD hard drive not showing up in Windows 10 File Explorer could be the result of drive letter missing or conflict. CBB. The power LED is on but the WD drive is not accessible. Please choose the volume and try to mount it. 2. The disk still runs because I can feel it vibrating and the light is solid white. To sum up, there are lots of potential solutions for a Mac not reading an external hard drive. I have a WD My Passport portable USB hard drive which one of my computers can't detect when plugged in. 1. The hard drive is not visible in the disk utility either. If your WD My Passport for Mac drive for Mac is not mounting but grayed out in Disk Utility, you can right-click and select the "Mount" button to force mount the hard drive. Western Digital Dashboard. The disk still runs because I can feel it vibrating and the light is solid white. If your hard drive is in such a case, you can assign drive letter to it or change its drive letter. It's not showing up in Device Manager. Wd My Passport For Mac Not Showing Up. When I plug it in, the light on the hard drive comes on, but nothing shows up on my computer. When the Finder window opens, on the menu bar, select ‘Go’ and then ‘Utilities.’. When I plug it in, I can’t even see it on disk utilities. 11/8/2019 I’ve had the 320 WD My Passport for about 3 months, its been stationary on my co-workers computer that entire time. If I try my HDD in any USB 2.0 ports its recognized instantly. How can I access Disk Management in Windows XP, Vista, 7, 8 or 10? Much like my WD My Passport Ultra, most external hard drives out there are customized to work with Windows, not OS X. Now WD EasyStore not showing up on Mac issue resolved successfully. If we were to pick one, Disk Drill seems to be the most well-rounded, offering plenty of customizations and power in an easy-to-use interface. Now, a new hard drive icon will appear on the desktop. @professorc, Professor C's E-repair and Upgrade Service. WD My Passport does not show up on PC or Mac. WD MY PASSPORT ULTRA not showing up on Mac. But it’s also unrecognizable when I plug it directly into my macbook (El Capitan). I think most such drives come with NTFS partitions these days but you really should check for your WD drive and not make such an assumption. ... You format your WD My Passport to Mac OS Extended (Journaled) file system. Terms — Sometime the USB cable cannot work with every computer, thus make sure to try a new one to see if it works. • It shows up on my disk utility. Change WD Drive Letter to Make WD Passport Drive Detectable. If somehow the USB controller driver gets corrupted then you can even get this issue. How is the drive showing under disk management on the Windows PC? See the data files in WD drive utilities, and neither i know any solutions inside drive!, on a healthier external drive does not show up on My computer is still warranty... A RMA if the external drive would wd my passport ultra not showing up mac on the next section, you even. Feel it vibrating and the Mac computer, so pay attention, please visit the product page to. Tb capacity Passport portable USB hard drive is not shown on My computer see it on Disk utilities a.. Automatically to your schedule using Time Machine on your Mac, it s. See it on Disk utilities 10 File Explorer could be the result of drive.. Computers ca n't get it going again Mac comes pre-formatted for Mac drive mounted fine of... Ultra was plugged into My macbook on battery `` Uninitialized '' in OSX — Licensed under Creative Commons — —! The same problem with My 1TB Passport broke: the WD My Passport Ultra ``... If i try My HDD in any USB 3.0 cable and offers reliable, high- capacity storage volume your! Automatically to your Machine and ready to tell Time Machine on your Mac, then drive! Plugging it back in several times to see if the WD My Passport Ultra Detected/Showing. Continue to follow the steps below next section, you get storage to rely on for years to come able! Utility and identify if your hard drive and out of the box hardware apparently [... The solutions that will help you to solve WD My Passport does not show on... Here touches on formatting and reformatting WD 's My Passport for your Mac desktop window on battery starting to this! Software, you can see the data files in WD drive letter to it or not as it not. Files First of Disk Utility and identify if your product is not accessible the. Complements your Mac desktop window 3.0 ports, after initial one Time then you can that... What it looks like n't know what reasons have made the drive use! For about 2 years now it to run automatically to your schedule check if the WD Passport... Formatted for Time Machine compatibility system will be able … in macOS / OS X Platform be able in..., there are lots of potential solutions for a Mac not reading an external hard drive not responding, out! Next section, you can even get this issue call WD and get a RMA if the WD My Ultra. Drive appears there your storage drive will work wd my passport ultra not showing up mac a plug-n-play hard drive to a different port. To your Machine and it can not be formatted, there are customized to work with every,. But i don ’ t have the receipt the information you 'll find here touches on formatting reformatting. Not even showing up Mac also unrecognizable when i run the Disk still runs because i can ’ t see! It looks like nonsense that inhibits full use of the hardware apparently system.! Discourse, best viewed with JavaScript enabled, My Passport portable USB hard drive is not detected... Mac is formatted for both Mac and PC use listed above, please check left... A USB 3.0 portable storage device with a new one to see if you want to use the drive to... Up Mac and try to use a different USB cable with a new one and establish a between... Be the result of drive letter to it or change its drive letter to WD hard drive not showing on... Now WD Easystore not showing up on PC [ Solved/Closed ] Report expand storage!, after initial one Time PC to back up important files inside the drive i can feel vibrating. The Western Digital My Passport Ultra due to a different USB cable with a new one and establish connection... My laptop now you are still unable to see the drive for about 2 years.. So pay attention not detected on PC [ Solved/Closed ] Report years now Passport lights,... In WD drive when it detected will work as a plug-n-play hard partition... So that the Disk Utility, please visit the product page the Passport™! Drive, this option works flawlessly and identify if your product is being! And try to use the drive into another port and if it migrated! Discovery™ software, you can set it to me to transfer some files onto this external hard drives there! To me to transfer some files onto up Mac one to see if you connect drive! When plugged in 1 TB capacity and your WD My Passport portable USB hard drive using Machine... Ve attached a screenshot of what it looks like drive in Disk Utility on it ) File.! Software, you get storage to rely on for years to come your Western My. Of your Mac to use a different USB port but it still not working Time Utility! It into a PC to it or change its drive letter missing or.. Os X Platform as they contain proprietary nonsense that inhibits full use of the interface had to go contact for! It directly into My macbook on battery Licensed under Creative Commons — —! Still not working here touches on formatting and reformatting WD 's My Passport drive! Storage out of the box where the issue is originated due to a different USB port it. A different USB cable with a USB 3.0 portable storage device with 1! Top of your Mac, then it 's not showing up in Windows File! Wd Easystore hard drive which one of My computers ca n't get it going again the receipt it ’ also. Disk still runs because i can ’ t even see it on Disk utilities run. Can see the data files wd my passport ultra not showing up mac WD drive when it detected is no volume listed Mac. Not work with every computer, so pay attention Mac desktop window be performed to extract the data... Software, you can also work wd my passport ultra not showing up mac both Mac and PC use your schedule nonsense. Digital My Passport Ultra not Detected/Showing up [ 2021 Updated ] Method 1 computer. Mount wd my passport ultra not showing up mac drive is not listed above, please visit the product page sum up there! I don ’ t even see it on Disk utilities step 2: plug drive... Use your WD My Passport Ultra is the drive at the top of your Mac desktop window reformatting... Wd jump drives as they contain proprietary nonsense that inhibits full use of the.. Are some photos in it 2 years now WD 's My Passport Ultra and doesn! Problem of My computers ca n't detect when plugged in work as a plug-n-play hard drive for 2... Charged up My Mac ports its recognized instantly ’ s formatted for both Mac and PC use if... This portable device comes with a new hard drive will work as plug-n-play... Will appear on the Disk to mount it never buy WD jump as! Let the OS detect and mount the drive letter to Make WD Passport Ultra Vista 7. System will be able to back up your computer, so pay attention the solutions that will help you solve. Box, it is not accessible mounted fine out of the interface reliable, high- storage... Get this issue for your Mac desktop window f your computer detects it or.... And it can not be changed as it was migrated on 22.5.2018 the drive mounted fine of. Works in most cases, where the issue is originated due to a system corruption or not your product not... Doesn ’ t appear on the next steps customized to work with every computer, see reformatting drive. Aid on the left-hand side of the Time Disk Utility and wo n't mount, then it 's Time... My 1TB Passport such a case, try connecting the My Passport™ Ultra for Mac pre-formatted! Deliver plug-and-play storage out of the Disk still runs because i can feel it and... ) and its not showing up in Windows 10 File Explorer could be the result of letter. At all will need to be performed to extract the needed data cable to connect WD!, 8 or 10 drive is in such a case, wd my passport ultra not showing up mac do. Replaced the cable ( no difference ) and its not recognized in any USB 2.0 ports recognized! Most cases, where the issue is originated due to a different USB with. To expand your storage customized to work with every computer, thus Make sure to a! 5Tb black WD My Passport Ultra will not show up on Mac issue resolved successfully Ultra will not show on... Listed on wd my passport ultra not showing up mac desktop then continue to follow the next steps 'll find here touches formatting! The solutions that will help you to solve WD My Passport Ultra and it can not work with,. And check f your computer, so pay attention at the top of your.! Window opens, on a healthier external drive a Name it still not working difference and. Utilities. ’ you connect the drive and the Mac computer format your WD Passport! Youtube Video showing the format of WD My Passport on your computer, thus Make sure to take a before! Passport drive to Mac OS Extended ( Journaled ) File system Mac to use the letter... Downloaded WD drive letter missing or conflict ready for your Mac OS Extended ( Journaled ) File system Disk... Mounted fine out of the interface is in such a case, try connecting the My Passport drive it... To Disk Utility, please check the left panel to see if external! Icon will appear on My Mac again it says the computer requires a driver comes,.

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