Some Trex decking will have problems and others of the same type will not. The only time I needed to scrub anything was when I’d spill something greasy.” Says Marnie of Corning, CA. We hope our guide helped you solve some of your Trex decking issues. Trex is issuing this reminder notice because it has received a small number of claims where badly flaking decking boards that had not yet been replaced broke. Black spots and streaks, brown blobs & green junk that would NOT scrub off. I would NEVER ever recommend this brand. Another study put out by the Consumer Product Safety Commission revealed that in a five-year period, over 224,000 people have been injured in deck incidents. Sold by Monaghan Lumber in Peterborough, Ontario in 2008. In fact that’s true of just about anything you buy. “I was lured by the durability and lack of maintenance as advertised. Trex decking, especially older, cheaper models, can stain a blackish color over time. Your decking will only be a straight as the lumber you install it on. Even if you cut away a chalk line some of the chalk can still get onto the decks surface and stain so be careful. Porches, just like decks, have a lot of different & important parts. Their current line up of decking products are much better than what was offered in the past. In addition to 25 to 30 years being the manufacturer reported number, numerous third party tests also confirm the lifespan of composite decking. Some Trex decking has faded so quickly in just a couple of seasons that replacements boards stand out like a sore thumb. Use the proper fasteners and make sure to fasten deck boards in the right way. It allows you to view your Shopping List, Blueprint and project previews from projects created on the Desktop Tool. “My Trex decking is 10 years old and has substantially deteriorated to the point where it is rough and pitted and the interior core material has become exposed. Use Trex hidden deck fasteners the spacing will stay as it should for the life of the deck and the deck boards will all be securely fastened. 3 INSTALLATION GUIDE TREX INSTALLATION GUIDE ... cleaning is required every 6 to 9 months. They received rempensation from Trex and ultimately had to have the deck replaced, bearing the cost of installation themselves. Knowing the year you bought your decking helps too since composite decking is always changing. When dirt and debris are allowed to build up on your deck, it will eventually creep into the textured top and crevices of your decking. It looked beautiful! Blacking like this was a problem with 1st generation Trex decking that has been corrected with newer models. From the beginning they have been committed to helping create a low-maintenance, high-performance backyard retreat that can handle the outdoors without depleting them, and will do for decades because your weekends should be spent relaxing on your deck, not repairing it. We’re a custom home builder in NJ and build decks with Trex decking on a regular basis. Well, the same thing can happen with composite decking if you live in a dry area, and the conditions are just right. If your going with composite decking rather than wood, even though it’s a maintenance free product, it still needs constant cleaning to look it’s best. A soft-bristled brush and garden hose should remove all but the toughest mold. if not advise customer we do not support use of non‐trex power supplies and cease troubleshooting. Claims made by Trex that the composite decking materials will turn silver with age and weather are found to be false. So the only way to keep the deck clean is to scrub it with warm soapy water every time it gets dirt on it. Even though acknowledging that there would not be enough boards to replace the defective ones. Avoid some types of harsh cleaners. ‎Trex Deck Designer (Portal to Desktop) This app is a portal to the Trex Desktop Deck Design Tool. Staining is a major problem with older model Trex decking and a huge issue with older composite decking products in general. It’s very difficult to get and they only offer their products to the top decking companies in the country. Composite decking is highly resistant to water and waterproof if capped, but ice and snow can be challenging to remove once the temperature drops. The long deck with the furniture on them is the original 10 x 60-foot deck. Composite boards that flake could be deteriorating, which can result in failure and injury. It doesn’t always happen on ever deck but when it does it really looks bad. I live in the country. Replacing severely damaged boards seems to be the only remedy. Observation: During construction, if post is cut the cut end must be coated with a TIS approved cold galvanizer. Tannin can then leach into your deck causing discolorations. So Trex agreed to replace the defective decking but decided as a matter of ‘policy’ that they would only replace 113 of the 144 defective boards. Staining is a major problem with older model Trex decking and a huge issue with older composite decking products in general. It’s permanent and won’t wash off. Here are some photos of my new Trex Transcend deck: This is a photo of the decks under construction. Dirt clings to composite decking more so than wood and it stands out a lot more too. On average, you can recoup more than 70% of the cost of adding a deck*, making it one of the best investments for your home. While Trex remedied that problem over a decade ago, it’s a sure sign of problems regardless of the manufacturer. Blackening like this happens more in dark areas that don’t get much sun. But, if your buying a home that has an existing Trex deck with older, cheaper decking. There are a few cleaning substances that may remove or lighten these marks, but you’ll want to contact the manufacturer of your decking beforehand. DO NOT run wires between joists and deck boards. I called and filed a complaint. However, if you don’t want to use clips and opt for screws or plugs then we recommend setting the gap to a minimum or .25″ which is what Trex recommends. What can be done to open up the gaps between runs? Failure to adhere to the required cleaning guidelines will void the Trex Limited Mold like this was an issue with1st generation Trex decking but not with newer models being offered today. According to Trex, all newer products being sold today are designed to resist fading and are backed by a 25 – year Limited Fade & Stain Warranty that guarantees products will not fade in color from light and weathering exposure by more than 5 Delta E (CIE) units – a margin of difference that would be hardly noticeable to the human eye. A thorough cleaning with a mop and gentle detergent, such as dish soap, may help remove residual grime and lighten the stain. Trex Decking Installation Cost. As a leader in the industry, they are a brand we tend to hear about more often, but it’s important to keep in mind that these are common issues across found across the decking world, and not just problems with Trex decking. Going public in 1999, Trex has become the world’s largest manufacturer of wood alternative decking products offering the industry’s widest array of composite deck products, which are available in more than 40 countries around the world. Trex has previously announced that a small percentage of decking boards manufactured at its Fernley, Nevada plant between 2002 and 2007 suffered from surface flaking due to a manufacturing problem. While great for driveways, wooden decks and siding, 1500 psi pressure washers will damage older decking, possibly voiding your warranty. I could just go out and sweep most of the dirt off and hose most everything else. If you have to snap a line make sure you use blue chalk and plan on cutting the line so none of the blue remains. Trex does not recommend using a power washer on your decking, and most composite deck manufacturers feel the same way. But we also let them know that composite decks can last far longer. If you want a larger or smaller gap just buy bigger or smaller nails. Composite boards that flake could be deteriorating, which can result in failure and injury. “Moving to an adult community, we decided to replace the wood deck with Trex, as their ads touted ‘easy care’, ‘low maintenance’. However, if you do your research, you’ll find that problems with Trex decking do happen from time to time. In fact, we’ve never had a single complaint or warranty claim filed for any Trex deck we’ve ever built. Unfortunately, Trex does not have an “official” kit, so you’ll have to hope the scratch blends in over time or take your chances with a third-party solution. If you notice a scratch or damaged area on your Trex decking, fret not! Now, when it comes to the cheap Trex options, I’d be sceptical about getting 25 to 30 years out of them without some sort of major issue popping up. While Trex remedied that problem over a decade ago, it’s a sure sign of problems regardless of the manufacturer. Considering Can running a skill saw with an 1/8” blade between each piece it to open up a gap for drainage?” Says Bob regarding his horrible Trex deck gaps. Pro Tip: Always use pencil to make your marks since graphite easily washes off the decks surface. or 12″ o.c. If you or someone in your family is on the receiving end of these unpleasant little jolts, you’ll want to look into a product called Staticide. If whoever built your deck didn’t leave enough of a gap between the deck boards, debris can accumulate and plug up those gaps. A deck may get more use in the summer and spring than the fall, but unless your backyard is off-limits during the winter, ice can be an issue. Some Trex customers say their decking is virtually impossible to keep clean, even if you don’t walk on it. if dimmer is installed remove it from the circuit. Companies like Trex stand behind their products and warranty them but they have to be installed properly. Beginning last year I also started to experience cracking flaking over approximately 5% of the deck surface. We notice this issue showing up after years of use and with older, cheaper models of Trex. You really need to baby the decking because if Trex stains it won’t come out and there’s no good way to fix the problem without replacing deck boards. Incredibly frustrating, unresponsive and inane.” Says Michael of Bend, OR. Drive a nail every few joists before you install your next deck board. The lower deck is new and is 24 feet wide and extends out 16 feet from the original deck. Here’s a gallery of beautiful decks to remind you exactly why you wanted that Trex deck in the first place. If a stain occurs and can’t be cleaned the only remedy is replacing the entire board. Trex decking is made up of 95% recycled materials making it an eco-friendly decking option. I hired a well-reviewed local contractor who added additional deck joists (so they were 12″ on center) and installed my new Trex deck. Note: This section refers only to older model Trex decking sold up until 2013. It makes a big difference. Based on our experience we continue to use and recommend the premium grade Trex decking products to our clients. Sanding destroys this shell layer and causes odd discoloration and markings in the surface that are irreversible. How to Identify Wood Rot. Yes. Just install the fasteners and deck boards, your gaps will all be perfect. “My trex deck installation gapping between pieces has closed up over time and filled in with pine needles and other debris. Between my main deck attached to the house and the smaller deck and gangway that lead to my floating EZ-Dock, I have just under 900 square feet of Trex surface, or about 1,800 linear feet of 1″ x 6″ Trex boards. Trex Company, Inc. Consumer Care 160 Exeter Drive Winchester, VA 22603-8605 USA This is where Trex hidden deck fasteners come into play. If you notice you composite decking flaking or cracking, contact the manufacturer immediately. They even sent a company out to clean the deck, which didn’t do anything, and killed all my flowers.” Says E of Toms River, NJ. My old wooden deck was painted and lasted 30 years. Discover the right Trex deck board style and color for you. If your deck boards aren’t gapped right, you can experience issues like this throughout the year. Excessive bounce could become a problem in the future. If your building a new deck choose one of their premium models and make sure to frame the deck properly. Trex, when used with a hidden fastener system, is very unforgiving when trying to install over uneven joist work. We build using Trex composite decking regularly because it’s known for it’s gorgeous style and long lifespan. This Trex decking problems fall under the serious category and could mean that your boards need to be replaced. It’s absolutely terrible.” Says and unnamed source. Trex has a hard time denying the warranty if your contractor follows the proper procedures. Structural failures, mold formation and aesthetic issues have led to complaints from homeowners and contractors, as well as legal action. Just a few months after installation, mold started to appear. Composite decking may be highly resilient to water, but it’s not ideal to have it pooled up on your new decking. It’s dusty and muddy and dirty. With the premium grade Trex decking products, we’re confident you should get over the 25 year warranty period provided the decking is installed properly, the deck is built right, and it’s all well maintained. Everybody knows color fades in the sun, but composite decking companies seem to be oblivious to how badly their products actually look when left out in the sun. If any food or drinks spills clean it up right away, don’t let it sit on the deck for too long. If you are considering adding a new deck onto your home, it can be easy to become overwhelmed. In 1996 Trex launched its line of composite decking products to rave reviews and revolutionized the decking industry. Unlike wood, Trex is made up of layers, including a harder outer coat or shell that provides resistance to the elements. We recommend using Trex Elevations light gauge steel framing for most of our projects. Most common issues can be resolved easily by following these instructions. Trex is always improving their product lines so check for newer Trex decking reviews as old complaints may be obsolete. Trex is the worlds #1 Decking Brand and the inventor of wood alternative composite decking. Porch Building Parts of a Porch. 2. This leads us to believe variables in the manufacturing process makes fading worse or better depending on what’s done at the factory. Many Trex deck owners have complained of flaking, deterioration and even in extreme cases virtual disintegration of their Trex decks. Leaves are easy to remove with a blower or broom, but they can leave tannins behind if you don’t move quickly enough. A wooden deck would have cost 1/2 what this cost and would have lasted just as long. This is causing drainage problems and staining of the pieces is becoming very difficult to clean. Trex decking actually moves more and in more unexpected ways than wood decks. Trex deck boards are water damage and rot-resistant for a longer-lasting space without the need to replace boards, and eliminating the need for paint or deck stain will add up savings for decades to come. After the deck dries, the dirt footprints remain.” Says Selka of Dublin, OH. Despite what manufacturers would lead you to believe, composite decking can indeed get moldy, although it’s simple to clean. However, we’ve found that a 10 penny is the perfect size. Wood will always warp, crack, and split. And by constant cleaning we mean more than just a simple sweeping or spraying with a hose. In this guide, we are going to discuss some of the more common problems homeowners have had with Trex decking and how to solve them. Pro Tip: Check with Trex before using any cleaning product on the deck. One surprising substance that’s not so easy to clean comes from a chalk line, a tool that’s used to build composite decking. This will allow water to stand in spots but can be easily remedied by cleaning out the spaces between the problem boards. **** Note: This article is primarily about older style Trex decking than what’s on sale today. VERY unhappy with this product! Arguing that they only replace defective product on a square footage basis. But composite decking hasn’t always lived up to its potential. The wrong type can eat into your deck causing spots that won’t come out. Thirteen years ago, Correct Building Products and its Correct Deck plank came on the market with great promise. Now it seems more people are becoming dissatisfied with the longevity and quality of Trex products. As a general rule of thumb assume everything stains a Trex deck. Cleaning with a soft bristle brush and warm soapy water per the cleaning instructions and waiting for it to dry still doesn’t clean it. Any product can have issues from time to time and Trex is definitely no exception. It could be also a total disaster if you can’t get the exact same deck board because in that case you’d have to replace all the decking. Manufactured by NCP in Fergus, Ontario. Some types of Trex decking doesn’t move a bit and others have been found to shrink, expand, warp, twist, bow, cup and crack. Because with a Trex deck you can’t sand or refinish the deck. Build your dream deck in Australia with Trex, the world's best high-performance & low maintenance composite decking brand. Cleaning complaints are fairly common problems with Trex decking that are actually an issue with all types of composite decking. Any chalk lines and other marks that do not dust off will be permanent, but may be lightened with acetone, which is available in the paint department of any hardware store. The only way to prevent this is constant, regular cleanings. How much however is uncertain. “As my dogs walked across the deck, it left paw prints, which I immediately tried to sweep and then simply hose off, without success. NOTE: Avoid railing brackets and locations for deck rail lights when running wires up posts. Skimp on any of these 3 issues and you could have problems down the road. NJ Businesses. Many first generation Trex products, last sold in 2013, have a wood grain texture that can gather debris and moisture, resulting in surface mildew and mold. The deck boards look exactly the same, but don’t always perform the same when in the field. If you do those things then bounce won’t be an issue. Pressure washing is another no no for older decking models but on newer model decking a pressure washer can be used to remove dirt and dust. Many Trex deck owners have complained of flaking, deterioration and even in extreme cases virtual disintegration of their Trex decks. Newer, premium grade Trex decking doesn’t have this problem. An old fashioned way of installing deck boards is to find a nail that’s .25″ and use them as spacers. You just wasted a bunch of money on trex & I have serious doubts if you'll ever get satisfaction from them fixing your problem, no need to sugar coat it. It seems that under some conditions the coating seal placed on this recycled plastic/wood composite fails, exposing it to the elements, with poor results. Whether he knew of the Trex problem and/or had a duty to you to tell you about it is unknown. Whether you had a jobsite accident that took a chunk out of a deck board or you’re just curious if Trex composite decking can be fixed, we have the answer. Improper gaps isn’t something you can fix later without redoing all your decking so make sure to do it right the first time. We’d love to hear from you. This damage results in a near complete deterioration of the decking boards surface. They did replace some of the material but not all even though they were bought from Home Depot and same lot. From chewing gum and tar to suntan lotion or ketchup, most of these messes can be cleaned up quickly with the right tools. Smaller is nicer but too small can be a problem. This Is Not An Issue With Newer Trex Decking Models like it was with their first generation products. Before the snow falls, trees lose their leaves, and you may find yourself spending a considerable amount of time sweeping your deck clean. Decomposed first generation Trex decking. If you notice a small straight light that’s blue or red on a deck board, there’s a good chance it’s from a chalk line the contractor used. For light scratches, there are a number of companies that make composite deck repair kits. If you have decking boards that are damaged, not scratched, you typically have to options with composite decking. Framing with steel eliminates a lot of issues you can face when framing with wood. Fading issues are unpredictable and hard to understand. And this creates a secondary issue where some of the deck is in sunlight and some isn’t. New model Trex decking with capped design don’t have staining problems like the older products do according to Trex. Replacing severely damaged boards seems to be the only remedy. Chalk lines are typically used in construction to mark straight lines. Damaged composite decking is something most homeowners are concerned about, and for a good reason. So, what are the biggest problems with Trex decking, and what can you do about them? VEKADECK is the best deck board in the entire vinyl decking industry. Some savvy homeowners have been able to fix this by running a saw with a thin blade between the problem areas, but it is not ideal or recommended if you want to keep your warranty intact. And when they do a common complaint has to due with customer service and warranty issues. Depending on the type of Trex decking you choose and the color, regular scrubbing with a soft brush, soap and water may be needed. Improper fastening can lead to issues down the road as the decking and wood framing expands and contracts. We highly recommend them. A 24’ x 12’ (288 sqft) deck will take an average of 34.5 hours to build with a labor cost of around $2,165 for a deck to be installed on an existing substructure.. Are you kidding? Since that time Trex has diligently worked to revise, expand, and perfect their line of composite decking products. These work fine but we prefer using the nails. TREX SIGNATURE ® RAILING CARE AND CLEANING RECOMMENDATIONS For installations where the atmosphere is influenced by bodies of salt water or other contaminant conditions, cleaning is required every 6 to 9 months. failure. Since Trex decking is warranted for 25 years, I filed a warranty claim only to find out the quality problem I experienced was systemic and subject to a Class Action suit against Trex. Metrojersey.com NJ's #1 Web Directory Every material in the construction trade can have a bad manufacturing run. This can be an issue with an older deck once fading has occurred since the new deck boards won’t match the old. !” Says T. K. of Longview, WA. Any type of deck board can be bouncy if the joists aren’t spaced properly, that’s why deck joists are supposed to be 16″ o.c. trex deckinglighting troubleshooting guide lights are out / lights are blinking confirm first that the customer has a trex transformer installed. But if you buy a home with an older Trex deck or you built one years ago, then keep this in mind. This blackening isn’t caused by anything spilling on the deck, it’s a natural process that happens over time from decking being out in the elements. It is not nearly as simple to fix as wooden decking. Scrubbing your Trex deck regularly with a soft brush, warm soapy water and a small amount of bleach is recommended to fight against mold and mildew growth, which is a common problem with Trex Decking. Once again these issues are much more common with Trex’s cheaper product lines. Removing leaves and debris with a broom or leaf blower frequently is the best preventive measure. They not only look great because you don’t see the screws but they also set each gap perfectly. First Maintenance: Defined as the physical inspection of components in … Check with the manufacturer before you use any product on your Trex deck. Setting the gaps for your deck boards is a tricky issue. This can be helped with a deck brightening product such as Pour-N-Restore, which Trex recommends for cleaning older decking products. All the nails are the same so the space will be even. Premium grade Trex decking seams to perform much better in the field as does newer decking. Trex is a horrible product and rots molds and mildews since it has wood fibers inside of it. Under normal circumstances the answer is No, Trex decking isn’t bouncy. The product fades, warps, holds water, molds terrible, and now it’s literally falling apart! Once you install the next board remove the nails and drive new ones next to the board you just installed. If a stain occurs and … NOTE: It is recommended to install wiring and splitters before decking and railing have been installed. You will want to proceed with caution if dealing with capped composites or cheaper decking, however. By 2009, though, the company had filed for bankruptcy protection, and its assets were sold to what became GAF … Order Trex composite decking samples direct to your door. We don’t want this article to scare away anyone from using Trex decking problems are extremely rare. Color fading is something the company knows about and acknowledges. If there is a deep crack or any damage that could be structural in nature, you will want to replace the board. Although many homeowners still have older style decking. Visit your home center paint department and ask for deck brightener. Despite new technologies and techniques, UV rays from the sun can cause any type of deck to fade. Another problem that can affect Trex or any type of composite decking is static buildup. Tannins are one of the tougher things to remove from composite decking, but it’s possible with a little elbow grease and oxalic acid. You’ll end up with uneven fading which can basically create a 2 color deck. *According to Remodeling Magazine’s 2009-2010 “Cost vs. V alue” report. That’s partly due to the number of options available to homeowners today, but also because of installation issues and decking problems across the industry. Trex deck, when you consider what you’ll spend in cleaning supplies, stain and your precious time. This was an issue that affected thousands of homeowners with Trex decking between 2002 and 2007 because of a defective batch of planks. However, it’s hard to say exactly how long the decks will last since composite decking in general is a fairly new product which improves all the time. By clicking GO!, you acknowledge that you have read Trex's ... but allows you to enjoy your outdoor space year round.Learn the basics about building a porch roof over a deck at Decks.com. It’s worth the money to avoid costly problems in the future. Typically if you install Trex decking on a 45 degree angle you need 12″ o.c. Copyright © 2021 Gambrick Construction – website by On Your Mark Design and Graphics. “We installed Trex back in 2006-2008 not sure of exact date. If you can afford it, go with premium Trex decking. Removing Snow or Ice from Composite Decking, Composite Decking Reviews: Brands, Colors and Cost, How to Install Trex Decking | Composites Installation, Wood Deck Railing Reviews, Installation and Cost, Stainless Steel Cable Railing Reviews, Installation and Cost, Aluminum Railing Reviews, Installation and Cost, Glass Railing Reviews, Installation and Cost, Wrought Iron Railing Reviews, Installation and Cost, Hog Wire Deck Railing Reviews, Installation and Cost, 12 Tips for Choosing the Best Flooring Options in Every Room, Ceiling Tiles Reviews and Installation Cost, Decorative Ceiling Tiles Reviews and Costs. As for ice, different companies recommend various products, but calcium chloride and rock salt are safe to use with Trex composite deck boards. Few years ago because their deck materials didnÂt stand up as advertised, this... The durability and lack of Maintenance as advertised t come out green junk that would not scrub off in unexpected... 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