Also waiting at my seat was a pair of flimsy slippers and a Global Trotter amenity kit. That said, I had a great experience overall, and wouldn’t hesitate flying ANA’s A380 again — especially up in the business-class cabin. I just checked out the first class menu for this month and they have a couple of really interesting sakes. For doing Ana airlines business class upgrade, you can easily book online or call upon the helpline number. The service, on all four flights was personable, friendly and attentive. The seat is huge, but looks very upright and flat. We just don’t have a timeline yet. In similar product, I have this issue with SQ’s. Earn 60,000 bonus points | 2X points on travel and dining. ALL RIGHTS RESERVED. On the far side of the seat is a USB outlet and a headphone jack. For the main course I ordered the roasted halibut and sautéed prawn with spinach puree and cream sauce, which was served about two hours after takeoff. And finally there’s a four-row cabin stretching to behind the wing. Hence, I had both desserts — an Emotion Mont-Blanc and matcha shortcake. ANA business class to Japan (75,000 miles round-trip, off-peak) (Photo by Zach Griff/The Points Guy) You can use just 75,000 miles to fly round-trip from the U.S. to Tokyo in ANA’s new business class product. 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Speaking of the door, it’s actually a two-part manual door that unlocks at the push of a button. ANA business class storage compartment, mirror, and charging. It was still good, though! Can we a late 2020 LAX route roll out? Almost all Asian airlines are stifling overheated, and hot, to the point of being very uncomfortable. If you prefer live TV, there were three channels on offer — CNN, NHK World Premium and Sport24. When this aircraft is used other than on U.S. and Europe flights, the First Class cabin will be offered Business Class service, and the Premium Economy cabin will be offered Economy Class … ANA didn’t just stop there. Service and Hospitality in ANA Business Class. Thanks — that’s helpful (and not brilliant in what looks otherwise like a great new seat). Disclaimer: The responses below are not provided or commissioned by the bank advertiser. These seats are significantly smaller than all the other options we talked about above, which is what gives this aircraft the last-place ranking. After flying it on a two-week old 777, let’s just say that ANA should have trumpeted the debut of its new biz class — because it really is at the top. You can even browse and order duty-free items directly from the IFE system. In addition to eight First Class suites, there are a grand total of 64 business class seats, spread across 16 … There are seat pre-set options, and then there’s also a knob you can twist to recline your seat. Find information about ANA services. These were on 777 and 787, with the old style seats. The angled entrance makes the window/honeymoon seats feel much more private and the seats are softer. I asked the passenger seated next to me what he thought, to which he quickly remarked that he thought he was in the wrong cabin for a moment, and that this new seat looks and feels nicer than ANA’s previous first class offering, still in use on older aircraft. Limited Time Offer: Earn 100,000 Marriott Bonvoy points | Terms Apply. I also know the Singapore first class drinks problem. Furthermore, everyone working the gate area made a habit of checking their watch every 30 seconds, to make sure they don’t start boarding a minute too early, or a minute too late. The headrest occupies the entire width, though the seat gets narrower closer to the footwell. Fantastic review! When the seat is in the dining position it is at its highest height and the back of the seat is almost 90 degrees upright. I am definitely interested in re-booking with the upgraded seats. As a JAL flyer, must say I’m tempted, badly. To me, that means ordering from the Japanese menu and being a lot more adventurous than normal. Once the seatbelt sign was off, the crew closed curtains between cabins. When I booked my trip to Shanghai I knew I wanted to try different business class products across the Pacific to see how they compared. The speeds were quite impressive at about 7 Mbps download and 2 Mbps upload. Nope, that’s not water I’m drinking, but rather I switched from champagne to the lovely Junmai Daiginjo Hakkaisan sake. For those asking about armrests, yes they are there and you can see them in the pictures. In my book, The Room is the new gold standard for business-class hard products. That's $750 toward travel when you redeem through Chase Ultimate Rewards®. Strange but quite topical! ANA operates an exceptionally premium-heavy configuration on this route — while most planes have economy cabins occupying more than half of the aircraft, the opposite is true with this particular 777-300ER. I sat in 13K which was an odd numbered row rear facing window seat. The seats are too wide for you to be able to use both armrests, if you really need a second armrest in that case you can use the pillows. Wow. 1. New ANA 777-300ER business class rear cabin, New ANA business class rear cabin 777-300ER. I think the real issue though is that the ANA seats are just getting worn out on many aircraft, and the color palette hasn’t aged too well. Already looks and feels dated and it’s only 1/2 rolled out. 10 Aug 2019. Carlos Ghosn welcoming you to ana WiFi? A little disappointing- thought ANA would improve F&B while also improving the hardware. Even my Google Pixel couldn’t fit. that door will always bother me though…. The 24″ and 42″ displays in the J and F cabins are 4K resolution and being able to watch whatever content I want off my phone, tablet, laptop, etc, at high resolution is a huge win. I don’t see any, and they’re not mentioned in the review? I sat in 5A and my only issue was that after the main meal service, I had trouble sleeping because the FA’s would sort out the plates and utensils in the galley area between rows 6 and 7. The difference of flying in ANA Business Class The flight from Hong Kong to Osaka is around five hours long and it will feel even shorter, and more delightful when you opt to book the ANA Business Class package from the ANA Sky Holiday website. Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. ANA have launched a new Business Class "The Room" on their B777-300/ER aircraft. Their 777s used to have slow Wi-Fi where they charged based on data, while they now have high speed Wi-Fi with pricing based on time, rather than data. I can see why you would want to minimize foot traffic, but I can’t see why you would also want to minimize privacy. Then when you want to open them, you have to do so manually (and they’re quite heavy). Flight attendants were hustling throughout the service but didn’t really check in with passengers. Although it may not pass the Brian Kelly- branded canoe test, it was big enough for me to sleep with my size 11 feet at every possible angle. ANA’s 787-9 aircraft have a massive business class cabin, consisting of 48 seats spread across two cabins in a staggered configuration. The food was good, but the space got really crowded. Another press and the blackout shade comes down, blocking all outside light. Always appreciate different opinions. It looks rather good, to put it mildly. They’ve created what’s the most spacious business class suite in the world, and I’m not exaggerating when I say that the seat really felt more like first class than business class. ANA 787 Business Class Review Introduction. I’ll take having armrests being too far apart due to seat being very wide over a cramped space any day. For example, 60,000 points are worth $750 toward travel. Just below the controls are the light switches. There are great views of the international gates and domestic terminal in the background. I don’t know if number of comments is an indication of the number of people engaging about a post, but reviews do not get as many comments as other topics, such as the most recent Ukrainian plane crash or the American Airlines downgrade that Ben posted about. However, for the flight update, there are a few terms and conditions. The meal was well balanced with a bit of seafood, egg, vegetable, roast beef and a main course of grilled fish. Unlike Western carriers, ANA doesn’t serve pre-departure beverages (maybe that’s the secret to a 20-minute board time?). “But stay tuned, because soon I’ll share my thoughts on whether I’d rather fly The Room or Qsuites.”, Why do I get the feeling you will end up choosing the Qsuites, even though the The Room is a better suite…. The dinner menu read as follows: I was offered my first drink about 70 minutes after takeoff. The 24-inch 4K screen is so crisp that it made working on my MacBook Pro with Retina display feel like I’d gone back to the 2000s. While I loved having such a suite in business class, the hard bed and the poor IFE (very limited choices and what is offered is of low quality) made a long flight feel that much longer. There were also slippers, a shoehorn, and a shoe bag. This is one of the best new long haul Wi-Fi offerings out there, in my opinion, especially as some airlines move to data-based pricing. I decided to go with the western menu (don’t worry, on my subsequent ANA flight I’ll have the Japanese meal), and was served the starter about 90 minutes after takeoff. One Mile at a Time is owned by PointsPros, Inc. 1. Sure, this is a long-haul flight, but I’d definitely prefer more efficient meal pacing. I’m a side sleeper and I bend my knees, so in most business class products my knees are hitting a side of the seat. The new product is limited to the carrier’s flights between Tokyo and Frankfurt (FRA), London Heathrow (LHR) and New York (JFK). On ANA you can see a preview of your flight’s menu and preselect your meal before check-in. But I rather have room and service over color of seats and cabin. I then browsed the entertainment selection. Stay connected via social media, or subscribe to our free email newsletter for tips on upgrading your travel and maximizing your miles! They put some thought into the design, because the bottom of the cabinet has an area that “folds up,” so that you can charge things while the compartment is otherwise closed. In fact, there are three “cabins” on the flight for a total of 64 seats. Some of the best options for one-way business class tickets include the following: The very best value for redeeming on All Nippon Airways is to book through Virgin Atlantic Flying Club, as you can redeem just 95,000 miles for a roundtrip business class ticket from New York to Tokyo. * Aircraft and seat specifications are subject to change without prior notice. If you are booking ANA flights with Aeroplan, beware of high surcharges. Get 25% more value when you redeem for travel through Chase Ultimate Rewards®. And is that an edible spoon I saw? What I find surprising is that many people complain that there are not enough reviews on this blog. As far as I’m concerned this is the best business class seat in the world. I did that to confirm that there’d be a Japanese meal waiting for me on the plane. In addition, there were pajamas and cardigans available by request. I couldn’t fathom eating more, but I had a review to write, so I reluctantly accepted the main course which was split between swordfish and braised wagyu beef. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. The biz-class experience was packed with amenities like two pillows, pajamas, a cardigan and slippers. Thank you Ben for a great review! After takeoff we hit a bit chop, and the crew announced passengers should remain seated, and added “the turbulence does not impact the safety of the aircraft.” The seatbelt sign was turned off 10 minutes after takeoff. Another feature reminiscent of first class is the electronic window shades. This site does not include all credit card companies or all available credit card offers. This dish was excellent. It always amazes me the extent to which Japanese airlines maintain their “culture” with boarding, even at outstations. You don’t get a “double” bed, but you can lower the divider so that you can sit right next to the person you’re traveling with. There are two pillows and a blanket waiting for you on your seat that in any other case you’d put in the overhead bin but because the seat is so wide you can just leave them there and use them as an armrest. We look forward to giving this product a try when First awards aren’t available! On two of the flights the FAs were especially friendly and conversant. The most noticeable is the highest-quality monitor I’ve ever seen on a plane. Inside, I found an eye mask, toothbrush, ear plugs, Senussi treatment wash, concentrate lotion and cream. Upon waking up I ordered a coffee, which was served with a chocolate. He chronicles his adventures, along with industry news, here at One Mile at a Time. The lounge is arranged in a long, narrow rectangle. . It’s anyone’s guess when ANA will add more routes, but for now, you’ll see the product pretty consistently on those runs. ANA business class dinner — green tea pudding. Finally, there is a latched compartment next to the TV screen with a bit of space for some thin items like a tablet or book. One neat feature is the mechanical switch that turns green once the table is locked into position. But when I fly in that product I find myself constantly bumping my knees and elbows on things, because it is a bit tight. Thanks in advance for your answer! I slept really well for nearly five hours, and woke up with about 4hr30min remaining to Tokyo, as we had just crossed the Bering Strait. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. I can’t imagine what business class will look like in ten years or more. My favourite bit was the Japanese red bean paste dessert with fruit and jelly. That’s rarely the case with other airlines, but both ANA and JAL offer nearly identical boarding experiences at outstations as in Japan. So it’s no fault of this particular crew. The ANA (NH) Airbus A380 was purchased specifically for services between Japan and Hawaii. Currently, the new Business Class is available between Tokyo Haneda and London Heathrow. The seat itself is a huge improvement over the other two ANA business class configurations I flew, with each fully-flat seat featuring direct aisle access. As someone who typically works on 2-3 monitors at the office, this would help keep my productivity at a high level. ANA’s new 777s are very premium-heavy. Except for immediately during boarding, I have never felt the wow factor disappear so quickly in all my travels. There was also a significant amount of bedding at the seat, including two pillows, a blanket, and a mattress sheet (I wouldn’t really call it a “pad,” since it was really thin). ANA business class entertainment selection, About 20 minutes after takeoff the crew served either champagne or orange juice in plastic(ish) cups. Service was done exclusively with trays that were delivered to each passenger, so maybe ANA should consider using carts to speed things up. So you get all that extra width, but you don’t have to sleep diagonally. Still, I’d have to try this new business class while flying to BOM, although my favorite has been Qsuites all these years. Then there’s a main cabin with with 40 seats spread across 10 rows. That’s an awesome feature otherwise. D- and G- lettered seats have their tables in the center of the plane, making the seats flush with the aisle. With the introduction of this new 777 configuration, ANA also transitioned from selling Wi-Fi in data increments to time increments. Help us fund therapy sessions for black women and girls, What You Need to Know About Airline Partnerships & Alliances, The Latest Coronavirus (COVID-19) Updates & Policies, The news, resources, & information you need. Until a few years ago they didn’t serve them at all due to “safety” reasons. When award seats are released, you should definitely book through Virgin Atlantic. The difference is noticeable. With a privacy door, it basically is one. “If there’s one place in the world you can travel where you can let your guard down when it comes to safety, it’s Japan. Also, I will be moving towards more international travel, and will attempt to go through Japan as much as I can, just to escape UAL. Both business- and first-class seats will feature new Panasonic lights that were custom-designed for ANA with the idea of evoking a natural sunrise. ANA business class individual air nozzles. Many foreigners have experienced that the police are less interested in solving cases involving foreigner victims. In fact, it made me upset because they missed a golden opportunity, the lighting is obnoxious, and the food was average (I’m sure as Ben had, there are always exceptions, heck- even UA and AA can have the odd perfect main dish. At the heart of ANA’s new product investment is a brand new seat design for Business Class called “THE Room”. Earn 85,000 Membership Reward® points | Terms Apply. The boarding process was amazing , organized, polite and not the mad dash of most US departures. Airlines don’t introduce new seats all that frequently, but when they do, most hold big press conferences to stir up as much anticipation as possible. As of now ANA is offering their new cabins to London Heathrow and New York, and they’ll soon also be flying them to Frankfurt. ANA’s new business class seat known as “the room”. After takeoff I still had a bit of work to do, so I powered up my laptop and connected to the Wi-Fi. Waiting for this product to roll out on the LAX-NRT/HND flights!! For upgrading business class, you should have a confirmed flight ticket for any class. Register here to save your space. Finally, it was time for dessert and I like to go big or go home. The lounge opens daily at 5 a.m. and I was one of the first passengers inside. Just plug your device in and boom, access to all your favorites on the large 4K screen in front of you. The seat itself is incredibly well designed. The Points Guy will not sell your email. I found the presentation of the green tea pudding to be odd, as it was served in a plastic container, inside a bag. The live map is highly customizable and was more than enough to keep this AvGeek happy. It was my first experience with the airline, and overall, I was more than pleased with the food and beverage offerings as well as the service. 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