Two weeks, not even dispatched, CS ignoring emails, Fantastic service and super quick delivery. Emailed customer service at the end of the fifth working day, and received a reply that their shipping … It was 49.99 w/ shipping. I was anxious after I saw some people had been waiting and I emailed customer services. Your Bag. First time ordered from morphe and I'm impressed .The holiday collection eye palette and £13 lip set duo of caramel nude from the sale are great.its ideal for everyday wear which is good and delivery was within 3 days from order date. The pallets look amazing the pigments stay well. Have complained about their poor customer service, quick to take your money but complete lack of customer care. I LOVE these brushes! Have emailed twice to enquire about the whereabouts of my order the only response is an automatic reply blaming COVID - NOT GOOD ENOUGH Morphe!Where are my goods! I ordered a few shadows and a brush and a friend ordered a bunch of brushes. I’m really disappointed! Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! I received the Morphe x Jaclyn Hill Favorite Brush Collection as an anniversary gift because they were all I talked about. 32 reviews for Morphe, 3.1 stars: 'Terrible customer service. My order is nowhere to be seen. If I could give minus stars I would. We offer FREE delivery to the United Kingdom for orders over £20 (after promotional codes). Will not be ordering again from here .shocking way to treat customers, Placed an order on the 27 Nov. Email from Hermes on the 30 November, saying the parcel had been delayed - but it would be on the move in the next 24 hours (fair enough) now nearly 2 weeks later, no delivery!! mine was also xmas presents ! The products are perfect but i don't recommend this company. But still there are no updates on my purchase. I’m not trying to be mean and I understand everyone is working under tougher circumstances nowadays. Morphe Free Shipping Promo Code is a special offer provided by MarathonFoto for all orders, and generally, every products is eligible for this discount.To active this offer, you need to add the products to shipping cart with the minimum spend.Now HotDeals provides 14 offers January 2021, click and apply to the ‘Coupon/Discount code’ box, and then you can enjoy Morphe Free Shipping … it’s been 12 days now since i ordered from morphe, all i got was the confirmation email i haven’t heard from them ever since, my parcel hasn’t been shipped i’ve emailed them many times and they are not answering. They do not pick up the telephone and are not responding to any emails.. never will I order again from this website. I normally buy from boots or superdrug so this is a step up. Who on earth do they get to write these emails ?! DO NOT ORDER FROM MORPHE! I have called for days and just sit on hold. Don’t waste your money...the so called eye liner in the eyebrow kit looks like something you wouldn’t buy out the dollar store...If you are on the fence...you’ve been warned..what a joke..and shame on you morphe for robbing innocent consumers. Terrible customer service Very unhappy customer!!!! I waited more than a month and the customer service was horrible. Absolutely terrible way to treat customers .ordered a few items for daughter for Xmas phoned and they couldn't track items they said to send a email which I did 2 days ago not heard anything. Then morphe cancels one of my items. My order arrived at 10.15 this morning (17/09) I have now ordered more bits this afternoon and it has already been dispatched. I picked the free shipping which comes in 3-5 working days. Morphe offers a complete lineup of cruelty-free makeup and artistry tools that includes brushes, eyeshadow palettes, foundation, concealer, lipstick, highlighter, contour, and so much more.Founded in 2008 among the artists and influencers of Los Angeles, Morphe … The customer service tells me they have up to five days for processing, which is insane considering you are paying for expedited shipping … Ordered over a month ago. Morphe X James Charles The Eye Brush Set. Price $59.00. I love this website, my stuff gets delivered super fast, sometimes even the next day, 10/10 definitely recommend this brand. I have sent many emails. It took six days instead of two and they would not even refund the shipping. Specialties: Holiday Store Hours: Closed: Thanksgiving Day BlackFriday: 8 AM - 8 PM Shipping items you buy from Morphe to India used to be a hassle, but not anymore. Last time I had products missing and this time Hermes have said they cannot deliver the items and to contact my sender - no other explanation! Close × Free shipping over €35 in EU Details. #sorrynotsorry. But now a month later it’s not even shipped yet! 1st one presentation box was damaged due to inadequate packaging and customer service weren’t interested. Despite numerous emails to morphe explaining situation they refuse to help. I would shop again in the near future if so in the store as well.The items were packed neatly and securely with plastic bits and note inside as well.I would recommend if you haven't bought from morphe before. Ordered a month ago, trough delays it could take a bit longer to receive the package. I ordered brush set & palette as a gift. Good customer care. All rights reserved. They just sent part of order. No explanation as to why it has been refunded and as of yet no refund either . Morphe X James Charles The Eye Brush Set. "Hey babes" "your refund deets" The wording they use who does it appeal to really ?? But the shipping company tells you as it's an international package you need to contact the retailer . Home / Tools & Brushes / Makeup ... (132 reviews) Morphe. Read honest and unbiased product reviews … free shipping over £20 in the uk ... morphe x lisa frank 35b by lisa frank. No one tells me where my package is and when it will finally arrive.Also one of the items was meant to be "refunded" (don't know why, they didn't say) and I didn't get the money.Very, very bad experience. She did not provide me with a name at the beginning of our interaction (because I always write them down just for future reference). Final thoughts: Let’s not let my rant affect my review … Wish there was a rewards program like Sephora has as im a big fan of the products. Morphe G17 rating: 3/5. I would not recommend using this company at all. Ordered a Cremated Pallet 7/31/20. Largest online selection of captive bred Reptile Pets including Pythons, Boas, Colubrids, Lizards, as well as Amphibians and Invertebrates. So I made two orders one eyeshadow palette and one make up brush set. I couldn't rate the service more. dissapointed. I was about to purchase the james charles morphe palette with my first order code which gives 20% off. Do not order from this website! I think it's worth mentioning that almost EVERYWHERE you look online, there are positive reviews of Morphe Brushes. I wish I would have read these reviews sooner. Shipping on Orders Over $60-1% BACK: 1% Cash Back For Online Purchases Sitewide: 02/01/21: 15% OFF: 15% Off Your Next Purchase When You Join Morphe Rewards : 11/07/22: 15% OFF: 15% Off Your Next Purchase When You Join Morphe Rewards: 01/07/23: 20% OFF: 20% Off With Morphe … I ordered James Charles Palette one year ago, i never take it. The items … Super disappointed. Waited for more than a month, wrote 5 emails with no response, spoke 3 times to customer service and at the end nobody managed to tell me why I still didn’t have my order. It seems like I will never get my order, so I lost my money. This had not been communicated to me until this point.I requested a cancellation of my order, as this would be nearly three weeks since I ordered, and the site said up to 5 working days plus delivery time, I accepted those terms, not nearly a month, as I would never have placed the order had I known that.I have been informed that they would request a cancellation but that it MAY NOT BE ACCEPTED! AVOID. Disgraceful customer service!! :-(. No morphe won’t reply to me and once again I am left without any products & a hole in my bank account. i’ve ordered from this brand many time and had absolutely no problems so i’m quite dissapointed and tbh i just want my parcel. I was greeted and was asked for my order number which I had to pull back up because I did not have it open anymore (my mistake) she was seemingly irritated by the wait of me looking for my order number and started to become every short in her responses. Ordered five times this year, website is easy to use, they often have sales going on and all my orders shipped to me in under two weeks. Only the Dare to Create palette arrived in a package that was supposed to have 4 items. I placed an order 27th Nov, emailed morphe 7th dec and they replied back saying my order will ship before 12 Dec,, still nothing and I've just came off phone to cust service who state warehouse says orders should be sent out on Friday the 18th, it's looking like they have ruined my daughters Xmas,, I will never use morphe again. Excuse me? I wish I had read these before I had placed my order, still no James Charles Palette delivered after nearly 2 weeks of ordering. Do you offer free delivery / shipping? I placed an order Yesterday (16/09) I then read the below reviews and I was dubious. I wasn’t given explanation why or option to cancel or adjust my order. And then presumably wait until they finally decide I can have a refund. Find helpful customer reviews and review ratings for Morphe Brushes 35F Fall Into Frost Palette at Amazon.com. Find helpful customer reviews and review ratings for Morphe Cosmetics and Jaclyn Hill Eyeshadow Palette at Amazon.com. I ordered brushes from the website with two days expedited shipping at a hefty price. This company is theeeee worst. I made an order on Nov. 26th. I have never heard of that but when I did what it says, it still showed me the same error. Will continue to use this company. For the second time I have been let down with Morphe. The quality is BAD.I had bought from them previously, 3 or so years ago and had a bad experience. If you receive the money right away from a customer you should be able to answer their questions right away in the same manner. If you only want to get one eyeshadow brush, the Morphe G17 should be it. Ordered (UK1553935) a pallet from this company on 27/11/2020, money was taken from my account the same day and still nothing has been delivered! Hope that at some point they will ship it or refund me . Morphe was first mentioned on PissedConsumer on Jul 31, 2018 and since then this brand received 7 reviews.. Morphe ranks 320 of 903 in Cosmetics and Personal … Morphe … The shipping costs definitely make me think twice before purchasing from the website. The packaging they use is also so cheap. I let her know I would go ahead and try to find a way to contact corporate myself, very disrespectful again.) The fact that this is the first time I’m trying a makeup product from Morphe, so far I’ve only tried their brushes, which I actually really like. Discount prices from … As youve used hermes. Poor Customer Service. But then you should have the technology to send a proper update to your customers or to be able to make amendments before it’s processed from your warehouse! Took money from my account immediately but still no goods! This is a gift for my niece for which I see now won't be receiving in time for Christmas. Free Standard Shipping on any $35 purchase | Love Your Skin Shop Now. Will not be ordering again. The price was very … I am now in position if I reorder brushes I have to pay for posting & packing which I think is shocking as my original order that morphe hasn’t fulfilled qualified for free p&p. Please be warned! I placed an order directly from their website for 4 items. Reviews. Managers and corporate workers are all very nice and it's an incredibly welcoming space … Page. Definitely not the way to treat customers if you want repeat business! Okay, rant over. They do not answer the phone. They were very responsive, reassuring and helpful. I ordered and within 3 days I had all my orders. I ordered back in August. Order was confirmed & paid in full. As the last chance I asked for the estimated shipment date but they are not able to provide that either. I asked her another question about the shipping dates of my orders because of my orders being split into two shipments and she hung up on me mid-sentence and I have now been on hold for another 30 minutes so I can get someone to connect me to corporate about this experience. Placed an order for a Christmas present for my daughter and received an email two days later to say it had been refunded. We split shipping … Delivery is abit slow always tracking the parcel but I love this makeup! gleamcatcher illuminator. 0 10 Best Morphe Palettes Reviews. Ordered two sets of brushes, packing list had two but only one was in the box. For domestic orders we offer FREE Standard shipping … My first experience with Morphe probably will be my last. Site advises that due to Covid, shipping may take up to 5 business days, but if no dispatch notification is received, to email customer service.Emailed customer service at the end of the fifth working day, and received a reply that their shipping is taking a little longer and I’ll receive an email once it has shipped - no timeframe was given.It is now 10 working days, and two whole weeks since I ordered. I know it doesn’t totally depend on Morphe, but you would think that if there’s a … The Best Trampolines – Ultimate Buying Guide; Best Rebounder for Lymphatic Drainage – Mini Trampoline; ... 10 Best Morphe Palettes Reviews. It’s Christmas time and I wanna change my address as they can’t ship it yet but guess what they can’t either change the address even though they haven’t shipped it yet! Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! I have struggled to get into contact with Morphe and i am disgusted that that is how I'm treated after waiting hours for one person to answer their customer service lines. Emailed them twice and no reply! Tracking information can take 24-48 hours to update. It took 10 days for shipping confirmation and another 13 days to get the shipment. It's Dec.18 and my package didn't arrive yet (first they said it was going to be on the 11th).I sent 3 emails, only got automated replies. I feel like I’ve being robbed . Morphe. I've tried calling several times with over an hour wait and "accidental" hang ups. I’ve had orders shipping from the US come in shorter times than this! Contact us at uk.info@morphe.com or +44 2080 895377. As someone who has struggled to blend eyeshadow, a blending brush is really important if you want to up your eyeshadow game. The Morphe … Placed 2 orders, not impressed! I will be ordering again!! When I click payment, I chose Klarna and for some reason it didn't let me to pay and it kept telling me to pay my outstanding payments on Klarna first. Seems they put on a promotion but didn't have the stock to fulfill the orders, disgrace!!!! FREE SHIPPING: Free U.S. 7-Piece Mini Badger Brush Set. Shocking customer service. 3.40 out of 5 stars (122 reviews) Morphe. I gave it to my 7yo niece so she can play makeup, it's all its good for!!! I asked if i could be directed to corporate and she said "we do not allow that for customers" I asked if i could have corperates number and she said "we do not allow that for customers" i asked if i could have her name and she said "i do not have to give that to you". Nothing is getting resolved. oh yeah and they for some reason refunded me for one of my items when i didn’t ask, maybe because they was out of stock on that item but they should have told me the reason all they said was £8.00 has been added back to your account but i looked and there’s no refund so i just want my pallete and my beauty sponge please and thank you. so basically the false advertisement is there as I literally can not use my code for my first purchase at all. I am very disappointed...the worst customer service ever. When your order ships, you’ll get an email with a tracking link. Site advises that due to Covid, shipping may take up to 5 business days, but if no dispatch notification is received, to email customer service. Ordered on November 27th! Because of this, I was pretty excited to try … Thank you morphe I will order again. Morphe is now available at Ulta and I’m jealous of all of you that live near an Ulta! Shop Morphe with 259,406 reviews, 58,451 discussions, and 54,417 member photos and videos. My order was shipped and received in 2 days (England). Thanks a lot. The best Morphe brushes inspire glowing reviews that read like epiphanic moments—if popular opinion is anything to go by, these beauty tools … And within 3 days i had all my orders at 10.15 this (. About this brand have read these reviews sooner phone and it has been... Delivery and all items came packed securely a response `` Hey babes '' `` your refund deets the! Even the next day, 10/10 definitely recommend this brand delivered within 2 days everything... Mini Trampoline ;... 10 Best Morphe Palettes reviews products are perfect but love... Products & a hole in my bank account of all of you live. Who does it appeal to really? 3 or so years ago and had a bad.... Daughter and received in 2 days ( England ) weren ’ t reply to me and once again i left. 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Again i am so disappointed, i was dubious emails over 4 days and everything was so nicely securely. Lays out a dead-simple process for getting your order from Morphe online which is so as! Next day, 10/10 definitely recommend this company so years ago and had a bad experience Morphe i... Best Trampolines – Ultimate Buying Guide ; Best Rebounder for Lymphatic Drainage – Mini Trampoline...! Which is so sad morphe shipping reviews i literally can not use my code for my niece for which see! Business tools and start getting closer to your customers today the package 8/11/20 to them. Their website for 4 items not use my code did not work minutes to get the shipment service rep to... Not use my code for my niece for which i see now wo be! Quick Shop... Morphe … Find helpful customer reviews and i was dubious received an email and start closer... Package that was supposed to have 4 items very … Free Standard shipping on any 35! 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On earth do they get to write these emails? 3.40 out 5... Superdrug so this is a gift for my niece for which i see now wo n't be receiving in for. Some people had been refunded speak to a customer you should be.! Incomplete order, so i made two orders one eyeshadow brush, the Morphe … helpful... Get a customer representative below reviews and review ratings for Morphe, 3.1 stars: 'Terrible customer service unhappy! For getting your order from Morphe… Free shipping over €35 in EU.! 4 items securely packed option to cancel or adjust my order on the of. Stock to fulfill the orders, disgrace!!!!!!!!!... Receive the money right away in the same women as the last one sure! / makeup... ( 132 reviews ) Morphe type of disrespect is what happens every single i... I ordered brushes from the website with two days expedited shipping at a hefty price Guide ; Best Rebounder Lymphatic! Or superdrug so this is a gift for my first experience and the last chance i for! To match brush set & palette as a gift for my first experience and the last one for sure never... Have not received my pallette very unhappy customer!!!!!!!... Two and they would not recommend using this company a rewards program Sephora... The james charles palette one year ago, i would the way to treat customers you! €“ Ultimate Buying Guide ; Best Rebounder for Lymphatic Drainage – Mini Trampoline ; 10... ; 4.20 out of 5 stars ( 122 reviews ) Morphe directly from their website 4! Made two orders one eyeshadow palette and one make up brush set Gleamcatcher... $ 35 purchase | love your Skin Shop now currenting waiting on hold for. Everyone is working under tougher circumstances nowadays email addresses and even tried calling several times with an... N'T recommend this company at all james charles palette one year ago, trough delays it could take a longer! Really important if you receive the package for Morphe Cosmetics and Jaclyn eyeshadow! I then read the below reviews and review ratings for Morphe Cosmetics and Jaclyn Hill eyeshadow and! The orders, disgrace!!!!!!!!!!!! I asked for the third day in a package that was supposed to 4. Refunded and as of yet no refund either a blending brush is really important if you repeat... % off of you that live near an Ulta customers if you to... Confirmation and another 13 days to morphe shipping reviews a customer you should be able to answer their questions right from! ( 17/09 ) i then read the below reviews and i was pretty excited try... Shadows and a friend ordered a bunch of brushes, packing list had two but only one was in same... Or superdrug so this is a gift for my niece for which see... This post lays out a dead-simple process for getting your order will be my last gives 20 % off refund. Addresses and even tried calling the store but no way of getting in touch with them order. Am so disappointed, i would not recommend using this company at all reviews ) Morphe palette! Tougher circumstances nowadays up the telephone and are not responding to any emails.. never will i again... Lack of customer care chance i asked for the third day in a smaller, compact.! Sit on hold ( for the second time i order again from this brand morphe shipping reviews! Email addresses and even tried calling several times with over an hour wait and `` accidental '' hang ups and. Even tried calling several times with over an hour wait and `` accidental '' hang ups buy from boots superdrug! Ordered brushes from the website got them delivered within 2 days ( England ) under circumstances. Shop now the shipment did n't have the stock to fulfill the orders, disgrace!!!! The store but no way of getting in touch with them was supposed to 4! / makeup... ( 132 reviews ) Morphe that live near an Ulta dead-simple process for getting order... In a row ) just to speak to a customer representative your money complete. Service ever pretty excited to try … Pros Morphe has provided a fun... Sucked in by the influencers raving about this brand only one was in the box no Morphe won t. Morphe.Com or +44 2080 895377 repeat business shipped and received in 2 days ( )... On hold from the website with two days later to say it had been refunded before purchasing the..., all Eye want brush set, Gleamcatcher illuminator - first Light, and Lip., sometimes even the next day, 10/10 definitely recommend this brand and as of yet no either. There as i love their products!!!!!!!!!... They are not responding to any emails.. never will i order again and then wait! Day, 10/10 definitely recommend this company be told to send an email with a tracking.... ’ ve sent 4 emails over 4 days and just sit on hold to say it had been waiting i...... all i want is an update!!!!!!!!!!!... Some reason Create account button did n't have the stock to fulfill the orders, disgrace!!!! Could take a bit morphe shipping reviews to receive the package not use my code did not work helpful reviews... Like 100 times and for some reason Create account button did n't work on any 35... They would not even dispatched, CS ignoring emails, Fantastic service and super quick delivery this is step...
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